Build conversational AI-Powered Flows that work across web and mobile chat, SMS, WhatsApp, and your personal phone. Build intelligent flows without the heavy lifting. Every conversation has a purpose. Autopilot’s speech recognition & NLU engine interprets conversations to determine your user’s intent and accomplishes specific tasks based on their goal.
As a Small Business Owner or Young Entrepreneur, you need to be there for your customers anytime, anywhere. You can apply Omni’s automated AI-powered flows to accomplish a task and deploy that flow on any channel — from Facebook Messenger to WhatsApp.
Business owners can tie in third-party CRM systems to deliver contextually relevant customer information at the right time with a simple API call so you can be “present” for your customer 24/7/365.
Omni AI flows are able to pass a conversation on to you or anyone on your team with the context intact. This type of flexibility allows you to serve your customers without losing that personal touch. Our systems help you focus more on building your business while we handle all of the tedious tasks and keep your calendar booked and flowing with raving customers.
Your business isn’t static. Your communication flows shouldn’t be either. Our System’s AI Models using a combination of supervised machine learning algorithms and NLP. It analyzes call transcripts, chat logs, and more all from one platform. As more data moves through the system, our AI learns about your specific business model, communication style, and way of doing things. This helps bridge the gap between you, the business owner, your customers, and machine learning. This combination creates a much more robust customer experience as well as a more natural and smooth transaction.
Out of the box, Omni AI Flows understand default data types like dates, names, times, and more. You can create custom data types to flag and take action on information that’s vital to your customer interactions.
Process balance inquiries, offer appointment scheduling and let customers check their loan application status.
Generate quotes automatically, file claims easily, and answer FAQs.
Allow customers to search for products, take advantage of promotional offers, and check delivery status.
Offer virtual concierge services, answer FAQs, and conduct customer satisfaction surveys.
Offer self-service travel changes, send promotional offers, and answer FAQs.
Automate appointment scheduling, fill open appointment slots, and answer FAQs.
Field and generate leads, communicate store hours and answer product questions.
Field and generate leads, schedule appointments, and answer questions about listings.
Omni AI Communications’s pricing is based on the channel you use to communicate with your customers. Our pay-as-you-go model ensures you get pricing that’s tailored to your use case.